Policies & Play Rules

Parents/guardians must supervise their children at all times in the café and play area to ensure safety. A signed waiver assuming responsibility is required before entering play area.
We do not provide refunds; however, we offer credits for future purchases/tickets if you are unable to keep a reservation.
Play area is for children 6 and under. Children over 6 years old are welcomed to sit in the café and reading area with their parents/guardians.
Only one caregiver per child allowed in playroom.
Everyone must remove shoes while in the play area and put shoes on when stepping out. Socks are available for purchase.
Cupkins Play Café is not responsible for lost or stolen items. Please keep an eye on your personal belongings. Lockers are available for families who reserved play time.
Please do not bring children who are showing symptoms of an illness. If an adult or child show visible signs of illness, they will be asked to leave and return after 24 hours of being symptom free.
Children must be accompanied into restrooms by their parent/guardian; there is one restroom located in the back of the play area and one in the cafe area.
Changing table is located in café restroom. Changing of diapers is prohibited anywhere else in the café.
No outside food allowed.
No smoking of cigarettes or e-cigarettes inside or outside the premises.
Strollers must be folded in stroller parking.

Adult supervision is required at all times; adults are NOT permitted to leave the premises.
Wash your hands before entering playroom.
No shoes in the playroom.
No food or drinks allowed in playroom.
No throwing of toys or any other items.
No climbing up the slide. Parents are welcomed to climb the play structure and go down the slide with their children at their own risk.
No jumping off play structure.
No climbing on shelves.
No running, pushing, or rough play.
Balls in stay inside the ball pit; no throwing balls.
Wood cubes must stay inside the table.
Help us keep the playroom clean by cleaning up after your children. If your child puts a toy in their mouth, place in our yucky bucket.

Policies & Rules